Dolphin Pool
Kissimmee Vacation Rental AreaVilla Inquiry


Bookings - $250 reservation deposit is required to hold the unit. (non-refundable) Balance of the rental total is due 60 days prior to arrival.  If the credit card is kept on file, booking company reserves the right to charge the credit card for the balance due.  This charge would take place within 60 days of the guest's arrival. 

Cancellations – If the balance due remains unpaid 60 days prior to arrival, the company reserves the right to cancel the booking, and the deposit will be forfeited. If reservation is cancelled for any reason within 60 days of the date of arrival, the full rental will be forfeited. Until the time that the full balance has been paid, booking agent reserves the right to cancel a booking for reasons such as specific property owner arrival, double booking, or maintenance issues. In this case all deposits will be refunded in full.

Price guarantee – Except as hereinafter mentioned the price of renting the premises is fully guaranteed and no surcharges will be added to the cost shown. Any increases in taxes imposed directly or indirectly by the US government will be passed on to the client.

Contract – This contract is governed by and shall be interpreted in accordance with Florida law and the parties hereto shall both submit to the jurisdiction of the Florida courts. Should there be a conflict between Florida law and that of the country of guest origin, such differences would be brought to the attention of the company at the time of booking. Should the company need to seek recovery of money due via the courts, it shall also be entitled to recover legal costs involved and interest charges accrued from this date.

Security Deposit - We require either an imprint of your credit card or your credit card information on file which will be held as a guarantee, for the homeowner, against any costs incurred for any additional services, missing items, or any damage that may incur during your stay in the home.

Occupancy - Florida State Law prohibits subletting, sharing or assigning. Each home contains a floor plan, which clearly states the maximum occupancy level.

Arrival and Departure - The rental commences at 4:00 p.m. on the day of arrival and ceases at 10:00 a.m. on the day of departure.

Utilities - All rentals are inclusive of electricity and water.

Telephone Service - A telephone is available for your use in the home. Local calls are free of charge and we highly recommend a pre-paid phone card for long distance or international calls, which can be bought from any of the major supermarkets.

Pool Heating - The temperature of the pool cannot be guaranteed as it will vary according to different factors, the main one being the prevailing weather conditions.

Inventory Items - No inventory items must be removed from the house. This includes linens and towels. Any breakages or damage must be reported to the property manager immediately.

Insurance - Clients are recommended to take out adequate holiday insurance to cover eventualities such as cancellation, accident, sickness and damage.

Liability - The owner/property manager do not accept any liability whatsoever for death, persona injury, accidents, loss or damage to persons or personal effects however caused as a result of the use of the home including the pool or spa. It is the responsibility of an adult member of the party to ensure that children are always properly supervised when in the pool, spa and surrounding area. Please bear in mind that the home is situated on a development, which consists of both residential and vacation homes. Therefore, the owner or property manager cannot be held responsible for any ongoing construction, alterations to existing houses or any noise as a result thereof on or around the community.

Complaints or Dissatisfaction - In the unlikely event of a complaint during your stay please contact the property manager.

Force Majeure - Neither the owner or property manager can accept or be responsible for or be liable in respect of loss damage or changes caused by force majeure (e. g. strikes, floods, closure of airports, weather conditions or other events beyond our control).

No Smoking Policy - Please note ALL our homes have a NO SMOKING policy.

Pets - Our homes DO NOT allow pets. 

Grills - Property manager can supply a barbecue and gas for $75 per week.
Please Note: By State Law cooking must be done outside the pool cage.

Information Book - An Information Book is provided for guests and is packed with useful information. This Information Book must not be removed or taken out of the property.

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